FAQs

Frequently Asked Questions

Depending on the service required you either give us a call/email or you can fill in the request a free quote form.

We don’t take money upfront, you will only be charged after the cleaning. You can pay cash or bank transfer after the cleaning, either way you will receive your invoice in 24 hours.

Our End Of Tenancy service is a top-to-bottom, intensive clean carried out with a high attention to detail we will leave your property in order and ready for the next tenant.

Our End Of Tenancy Cleaning Service Includes the following:

  • High Dusting
  • Worktops and Surfaces Cleaned
  • Surfaces Polished
  • Blinds and Window Sills Cleaned
  • Toilets Deep Cleaned and Descaled
  • Sinks Deep Cleaned and Descaled
  • Showers and Baths Deep Cleaned and Descaled
  • Kitchen Deep Cleaned Including Cupboards 
  • Hob and Extractor Fan Deep Cleaned
  • White Goods – Fridge/Freezer
  • Skirting Boards Cleaned
  • Hoovering and Mopping

%100 deposit back guaranteed 

We do our best to make our customers happy and keep working on improving the quality of our service. However, if you are not satisfied with how your home was cleaned, please, let us know as soon as possible and tell us what exactly went wrong and we will come back and do a free re-clean within 7 days.

Yes we do.

Our insurance covers for breakages plus any accidents to our staff members. We’re happy to provide you with a copy of our insurance certificate should you wish to validate it.

We know how important  your safety is, and we are very cautious with your personal information. Therefore, we don’t share your data with any other 3rd parties. You can request your data to be deleted at any time by sending us an email. Your data will be deleted automatically after one year.  

Someone should give the cleaners access to the property prior to the cleaning. If you cannot be there please leave the key at a safe place for our cleaners with clear instructions.

If you would like to give us feedback please email info@yocs.co.uk or alternatively use our Chekatrade, Google or Facebook page.

If your questions are still not answered please give us a call or an email and we will be more than happy to help.